background image
The Public Information for 
The Public Information for 
Disasters Contingency Plan
Disasters Contingency Plan
Background
Background
Public Information for Disasters Contingency 
Public Information for Disasters Contingency 
Plan was developed to improve the 
Plan was developed to improve the 
PHT
PHT
s
s
coordination of media engagement with the 
coordination of media engagement with the 
aim of achieving the following :
aim of achieving the following :
Improved ability to advocate for the needs of 
Improved ability to advocate for the needs of 
disaster affected populations;
disaster affected populations;
Improved ability to communicate with disaster 
Improved ability to communicate with disaster 
affected populations;
affected populations;
Greater success in resource mobilization from 
Greater success in resource mobilization from 
donors/public;
donors/public;
Improved perceptions of work and worth of 
Improved perceptions of work and worth of 
humanitarian community.
humanitarian community.
background image
Methodology
Methodology
The Plan was developed by drawing on the expertise and opinion o
The Plan was developed by drawing on the expertise and opinion o
f  
f  
Public Information Officers from PHT agencies throughout the 
Public Information Officers from PHT agencies throughout the 
Pacific.  
Pacific.  
One day workshop in Suva, led by Amanda Pitt, 
One day workshop in Suva, led by Amanda Pitt, 
UNOCHA
UNOCHA
s
s
most 
most 
senior Public Information Specialist from Bangkok 
senior Public Information Specialist from Bangkok 
PI Plan was 
PI Plan was 
drafted
drafted
Discussion was based on 
Discussion was based on 
Humanitarian Reform; 
Humanitarian Reform; 
How the Cluster Approach could be applied to the management of m
How the Cluster Approach could be applied to the management of m
edia 
edia 
relations; and
relations; and
Unique challenges of working with the media during a disaster.  
Unique challenges of working with the media during a disaster.  
A similar meeting was subsequently held in Samoa to include 
A similar meeting was subsequently held in Samoa to include 
PIOs
PIOs
from this region in the planning process.  
from this region in the planning process.  
Guiding principles
Guiding principles
To achieve the positive outcomes the plan aims to meet the 
To achieve the positive outcomes the plan aims to meet the 
following broad objectives:
following broad objectives:
1.
1.
Ensure that all communication with the media draws 
Ensure that all communication with the media draws 
information from the same source 
information from the same source 
-
-
consistency of messages.  
consistency of messages.  
2.
2.
Ensure that each person who is likely to undertake 
Ensure that each person who is likely to undertake 
communication understands their role, responsibilities and 
communication understands their role, responsibilities and 
authority 
authority 
-
-
avoids duplication.
avoids duplication.
3.
3.
Ensure that each person who is likely to communicate with 
Ensure that each person who is likely to communicate with 
the media is appropriately resourced 
the media is appropriately resourced 
-
-
skills and tools required 
skills and tools required 
to do their job.
to do their job.
4.
4.
Ensure that, where possible, appropriate preparedness 
Ensure that, where possible, appropriate preparedness 
measures are taken prior to the onset of the cyclone season.  
measures are taken prior to the onset of the cyclone season.  
This will reduce the workload during a disaster by allowing 
This will reduce the workload during a disaster by allowing 
some decision making to be made during periods of relative 
some decision making to be made during periods of relative 
calm
calm
background image
Implementation
Implementation
2 phased approach:
2 phased approach:
1.
1.
Preparedness
Preparedness
2.
2.
Response
Response
Preparedness Phase
Preparedness Phase
1.
1.
Build, maintain and circulate contact 
Build, maintain and circulate contact 
details of key media targets 
details of key media targets 
2.
2.
Produce and circulate 
Produce and circulate 
what to do
what to do
and 
and 
what not to do
what not to do
media training one pager
media training one pager
3.
3.
Agree on a set of generic holding 
Agree on a set of generic holding 
statements 
statements 
4.
4.
Agree on key spokesperson at Cluster and 
Agree on key spokesperson at Cluster and 
IASC level 
IASC level 
guidelines for media 
guidelines for media 
engagement
engagement
background image
Response Phase
Response Phase
1.
1.
All communications to draw on 
All communications to draw on 
OCHA
OCHA
s
s
situation reps for statistics 
situation reps for statistics 
2.
2.
Cluster 
Cluster 
PIOs
PIOs
work with RC to develop 
work with RC to develop 
key advocacy messages 
key advocacy messages 
3.
3.
Key advocacy messages reviewed 
Key advocacy messages reviewed 
regularly and amended
regularly and amended
Implementation
Implementation
Central/coordinating figure is necessary to ensure 
Central/coordinating figure is necessary to ensure 
successful implementation of the Plan.
successful implementation of the Plan.
Ability of media to +/
Ability of media to +/
-
-
affect a number of aspects 
affect a number of aspects 
of a disaster response.  They also play a major role 
of a disaster response.  They also play a major role 
in shaping the general reputation of the 
in shaping the general reputation of the 
humanitarian community.  
humanitarian community.  
Need to proactively manage media relations.
Need to proactively manage media relations.
A coordinated approach will be most effective 
A coordinated approach will be most effective 
and the Public Information for Disasters 
and the Public Information for Disasters 
Contingency Plan is a first step towards 
Contingency Plan is a first step towards 
organizing this. 
organizing this. 
UNOCHA / RCO roles?
UNOCHA / RCO roles?
Workshops 
Workshops 
simulation exercise
simulation exercise
background image
Way Forward
Way Forward
OCHA to foster initial adoption of Plan
OCHA to foster initial adoption of Plan
Endorsement by 
Endorsement by 
RCs
RCs
Implementation by PHT
Implementation by PHT