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Pacific Humanitarian Team 
Information Management in Disaster 
Response 2008-09
Solomon Islands Floods (Feb 09)
Friday 30 Jan – First reports (day 1)
Day 4 (Mon): more detailed collated info shared 
to PHT from NDC and other sitreps
Day 5 (Tue): arrival OCHA IMO, followed by staff 
on day 7 and 11.
Day 19 (Mon): OCHA end of mission (14 days)
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Support activities Solomon Islands 
Support establishing EOC
Support for processing assessment  and other info:  i) affected 
areas, ii) affected populations, iii) needs, iv) relief distributions, 
v) logistics, vi) contacts (3W), vii) stockpiles, viii) coordination 
meetings
Produce SitReps and support the writing of SitReps by the 
NDMO (merged)
Support the local cluster coordination system (Health, WASH, 
general), including facilitating meeting and establishing regular 
reporting from clusters;
Supported seconded staff from National Statistics Office and 
Ministry of Lands to NDMO support on data management, 
assessments, GIS and mapping 
Support the production of an overview of needs for presentation 
to in-country donors to seek funding for flood response. 
Lessons Learned Solomon Islands 
Plan for early deployment despite lack of information
Support to information collection and analysis provides much added 
value: 
Baseline info
Maps
Assessment teams are out quick! Need to catch up with 
the process and support it
Common use of sat imagery / fly over
Cluster coordination support by NDC and OCHA in initial stages
Briefing &  awareness of local stakeholders (govt. & non-
govt.) managing the disaster
Secretarial support to clusters
Need to formalize? Nationally, regionally?
Support for coordinated funding/appeal to local donors
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Fiji Floods (Jan 09)
Friday 9 Jan – First reports (day 1)
Day 2-4: continuous rain and flooding, contact with 
NDMO, first sitreps to PHT
Day 4: 1
st
PHT meeting scheduled, postponed to day 5
Day 6: Rapid field visit UNICEF/OCHA 
Day 6: MFA meeting with international community
Day 7: PHT meeting to specify assistance (relief items, 
technical and $)
Day 7-12: multi-sector rapid assessment (UNICEF, 
UNFPA, OCHA)
Further sitreps & coordination meetings 
Support activities Fiji 
Support for multi-sector assessment
Produce SitReps
Support the local cluster coordination system 
(Health, WASH, ER, Education, general)
Support the production of an overview of 
needs and funding requirements appeal for 
presentation to in-country donors to seek 
funding for flood response needs. 
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Lessons Learned Fiji 
Slow onset: Need to clarify request for international assistance
Establish information needs and potential (re)sources and 
collaboration early
Assessment process (Govt. and Red Cross)
Mapping
Catch up!
Activate International Charter early!
Use baseline data, GIS to cover info gaps 
Early establishment of coordination mechanisms with government 
and international partners
Inventorize available human resources and plan early for additional 
resources (UNDAC)
Cluster coordination support by NDMO and OCHA in initial stages
Briefing &  awareness of local stakeholders managing the 
disaster
Secretarial support to clusters
Need to formalize? Nationally, regionally?
Support for coordinate funding/appeal to local donors – formalize?
Samoa Tsunami (Sept 09)
Tuesday 29 Sept – EQ and Tsunami (day 1):
PHT coordination meeting
Samoa NDC meeting with UNRC
Request for international assistance
UNDAC activation
Int. Charter activated
Sitrep
Baseline info shared 
Day 2: Arrival UNDAC team, sitrep
Day 3: IASC PHT meeting, Clusters activated, rapid field 
visit
Daily coordination and cluster meetings, continued 
sitreps, website
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Support activities Samoa 
Close collaboration clusters (incl. govt), UNDAC, EOC, 
SOPAC, SPREP, FRANZ on collection and collation of 
assessment and other info: i) affected areas, ii) affected 
populations, iii) needs, iv) relief distributions, v) 
logistics, vi) contacts (3W), vii) stockpiles, viii) 
coordination meetings, ix) minutes, x) maps/photos, 
etc.
Produce SitReps
Support the cluster coordination system 
Public website on PDN
CivMil coord, logistics support
Overview of outstanding needs to support coordination
Lessons Learned Samoa 
Plan for early deployment despite lack of information
Support to information collection and analysis provides much added 
value: 
Baseline info
Maps
Assessment teams are out quick! Need to catch up with the 
process and verify the quality
Initial briefing &  awareness of local stakeholders managing the
disaster
Make us of PDN standard practice
Explore IM partnerships with technical agencies (SOPAC, SPREP, 
etc.) for mapping, etc.
Support for funding/appeal to donors
Value of inter-agency contingency planning and data preparedness!
Activate International Charter immediately